FAQ
Frequently Asked Questions
How long does production and shipping take?
Production takes 1-4 business days. Once the item is produced, it is packaged and shipped. Delivery time depends on the shipping address (in Lithuania - usually within 1-3 business days).
We ship to most countries worldwide. If you're unsure, contact us and we'll check the possibility.
What is it made of?
We use PLA bioplastic - a modern, environmentally friendly material made from plant-based raw materials, with no petroleum traces.
Is it possible to change the colors, sizes, or design?
Of course! Color, shape, size – everything can be customized to fit your space and style. If you have an idea, share it. Together we'll make the object speak your voice.
How to care for KORA decorations?
No stress.
Clean with a dry or damp cloth. Do not expose to radiators or direct sunlight/rain/snow.
Can I return the item if I don't like it?
Yes - no stress and no excuses.
If you don't like the decoration or simply change your mind, you can return it within 14 days of receipt. It's important that it is unused and in its original packaging.
We understand - sometimes opinions change.
We do not accept returns of personalized (custom-made) products unless they are defective.